Refund Policy

Last updated: February 2026

This Refund Policy explains how refund requests are handled by CoreSpec Air Charging LLC ("CoreSpec," "we," "us"). Because our services are time-based and delivered as professional written work product, refunds are limited and are evaluated under the terms below.

1. When a Refund May Be Considered

A refund may be considered only if all of the following are true:

• The Client submitted the baseline information requested for the selected service; and
• CoreSpec is unable to reasonably perform the purchased service due to information being clearly insufficient, unusable, or materially inconsistent; and
• CoreSpec confirms it cannot proceed after requesting reasonable clarification (if applicable).

2. Non-Refundable Situations

Refunds will not be issued for any of the following:

• Disagreement with guidance provided or preference for another opinion
• Another technician, shop, or supplier later suggests an alternative approach
• The concern persists or repair outcome is not successful after work is performed
• The Client provided incomplete, inaccurate, or misleading information
• Repairs or purchases were made contrary to cautions or notes included in the summary
• CoreSpec has already delivered the written summary/work product for the case

3. Requesting a Refund Review

To request a refund review, email intake@corespecaircharging.com with the subject line: Refund Request - [Your Name/Company].

Please include:

• Your name, company (if applicable), and best contact information
• The service purchased and approximate purchase date
• A brief explanation of why you believe the request qualifies under Section 1

CoreSpec will review the request and respond in writing. Decisions are final.

4. Processing Time

If approved, refunds are issued to the original payment method. Processing times vary by bank or card issuer. CoreSpec does not control the time required for your financial institution to post the credit.